Summary:
For businesses seeking to enhance their online presence, I offer the expertise and insights needed to position your brand before the right audience at the optimal time, maximizing your outreach. With over 10 years of experience in boosting brand visibility and customer engagement through strategic marketing and data-driven decisions, I possess a broad skill set and a proven track record of amplifying online presence and doubling branding impact. I am dedicated to utilizing my leadership abilities and market research acumen to deliver high ROI and cultivate strong customer relationships. I believe that every business, regardless of size, deserves to connect with its customers effectively and professionally.
Education:
Bachelor of Science: Digital Marketing 2024
Full Sail University, Winter Park, FL
Associate degree: Computer Science 2011
University of Phoenix, Phoenix, AZ
Certifications:
Full list on LinkedIn
Skills:
Data Analysis, Project Management, Customer Retention, Market Research, Leadership, UX Design, Content Creation, Sales Strategies, Social Media Marketing, Website Optimization, Team Management, Market Trend Analysis, Campaign Optimization, Strategizing, Operations Management, Automation, Client Engagement, Revenue Growth, Customer Service, Google Analytics, Client Appointments, Market Penetration, Digital Marketing, Email Marketing, E-commerce, Product Development, Brand Management, Public Relations, Competitive Analysis, SEO Strategy, Brand Strategy, Influencer Marketing, Market Segmentation, CRM Implementation, Email Campaigns, Lead Generation, Brand Development, Customer Experience, Community Management, Marketing Automation, Content Strategy, Travel Industry Knowledge, Customer Loyalty Programs, Digital Advertising, Marketing Strategy, Customer Acquisition, Content Marketing.
Employment history:
Small Business Owner, 2021 -Present
We Help Small Biz Inc., Killeen, TX
• Strategize and implement marketing plans, achieving measurable results in customer engagement.
• Manage daily operations, including staff scheduling, budgeting, and customer service.
• Create and optimize content for blogs, social media, and websites, enhancing brand visibility.
• Track campaign performance with analytics tools, improving conversion rates and ROI.
• Develop automated solutions like miss call text back bot, saving 30% in business resources.
• Boosted online presence by 65%, enhancing client engagement and revenue growth.
• Developed SMS booking bot, reducing resource use by 30% and improving efficiency.
• Leveraged Google Analytics to refine marketing strategies, increasing ROI across campaigns.
• Orchestrated a reengagement campaign that secured 10 new client appointments.
• Enhanced sales by 40% and doubled online branding impact through strategic marketing.
• Increased client retention by designing targeted loyalty programs.
Travel Agent, 2019 - 2021
WDYWTG Travel Agency, Tucson, AZ
• Expert in global destinations, cultures, and customs, creating tailored itineraries for diverse clients.
• Designed and executed marketing campaigns, boosting client engagement and brand visibility.
• Developed and managed the company website, utilizing Google Analytics for data-driven decisions.
• Implemented effective sales strategies, leading to increased client acquisition and retention.
• Supervised a team of 5, enhancing productivity and ensuring smooth operations.
• Boosted engagement by 30% through strategic social media campaigns.
• Optimized website UX, leading to a 25% increase in traffic.
• Spearheaded innovative marketing strategies to penetrate new markets.
• Enhanced itinerary customization, improving client satisfaction rates.
• Guided and developed a team of 5, enhancing team performance and morale.
• Analyzed market trends to identify new travel opportunities, increasing market share.
Marketing Specialist, 2010 - 2021
Freelance
• Planned and executed marketing campaigns, achieving measurable improvements in engagement.
• Developed targeted strategies with creative content, boosting audience reach and interaction.
• Tracked analytics to identify and address campaign performance gaps, enhancing conversion rates.
• Collaborated with cross-functional teams to produce compelling materials, increasing customer engagement.
• Managed budgets efficiently, ensuring cost-effective campaigns with significant ROI.
• Boosted conversion rates by refining marketing strategies and optimizing content delivery.
• Analyzed web analytics to enhance user engagement and increase overall campaign effectiveness.
• Pioneered unique digital marketing solutions that distinguished brand presence in a crowded market.
• Oversaw budget allocation to ensure maximum ROI on all marketing initiatives.
• Conceptualized and executed a multi-platform advertising strategy that expanded market reach.
• Enhanced online visibility by integrating SEO tactics, growing organic search traffic.
Marketing Specialist / Manager
RK Marketing Service
• Developed and executed marketing plans, achieving measurable results in customer engagement.
• Monitored industry trends, adapting strategies to maintain competitive edge.
• Oversaw daily operations including staff scheduling, budgeting, and customer service, ensuring smooth workflow.
• Created diverse content, enhancing brand presence across blogs, social media, and websites.
• Utilized analytics tools to track campaign performance, optimizing for improved ROI.
• Boosted campaign ROI by optimizing multi-channel marketing strategies.
• Enhanced customer targeting through detailed analytics and market research.
• Pioneered innovative content strategies, elevating brand presence.
• Managed precise budget allocation to maximize marketing efficiency
Computer Specialist/ Graphic Designer, 2008 - 2009
J’s Computer Repair, Los Angeles, CA
• Provided technical support for hardware/software issues, resolving complex problems efficiently.
• Diagnosed and repaired customer computers, ensuring optimal performance and reliability.
• Designed graphics for websites, logos, and business cards using Adobe Photoshop.
• Installed and configured new hardware/software, enhancing system functionality.
• Maintained accurate service records, improving tracking and accountability.
